Privacy Policy

1. Information We Collect

When you create an account or use DigiProfilo, we may collect information that you voluntarily provide to us, including:

• Full name
• Mobile number
• Email address
• Company or business name
• Designation and professional information
• Business address
• Website and social media links
• Profile photographs and company logos
• Biography and professional information
• Resume information
• Services and business details
• Other information that you choose to add to your profile

2. How We Use Your Information

We use the information we collect to provide, maintain and improve our services. This may include:

• Creating and managing your DigiProfilo account
• Creating your digital visiting card and professional profile
• Providing biography and resume services
• Processing payments and subscriptions
• Providing customer support
• Improving website performance and user experience
• Preventing unauthorized access and misuse
• Communicating important account or service updates

3. Public Profile Information

DigiProfilo allows you to create a public professional profile that can be shared through a link or QR code.

Information that you choose to publish on your digital profile, such as your name, profile photograph, company information, contact details, social links, biography, services or resume, may be visible to anyone who has access to your public profile link.

You are responsible for ensuring that you do not publish sensitive or confidential information that you do not want publicly accessible.

4. Payment Information

Payments for DigiProfilo services may be processed through third-party payment providers. We may receive transaction information such as payment status, transaction reference and subscription information.

We do not intentionally store your complete debit card, credit card, UPI or banking credentials on our servers. Payment information is handled by the applicable payment provider according to its privacy and security practices.

Payments are processed by Razorpay. Images you upload (such as your logo, profile photo and product images) are stored with our image hosting provider, Cloudinary. These providers act on our behalf to deliver the service and do not use your information for their own advertising.

6. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure or destruction.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to provide our services, maintain your account, comply with legal obligations, resolve disputes and enforce our agreements.

If your account or subscription expires, certain information may remain stored for a reasonable period according to our operational and legal requirements.

You can delete your account at any time from Settings in the app or on the website, or by following the steps on our account deletion page. Deleting your account permanently removes your profiles, catalogs, resume, notifications and support tickets. We keep invoices and payment records for as long as tax and accounting law requires.

8. Third-Party Services

We may use trusted third-party service providers for services such as payment processing, cloud storage, authentication, analytics, hosting and communication.

These providers may process information on our behalf and are expected to handle information in accordance with applicable security and privacy requirements.

9. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Access your personal information
• Correct inaccurate information
• Update your profile information
• Request deletion of your information
• Withdraw consent where applicable
• Ask questions about how your information is processed

10. Account Security

You are responsible for maintaining the confidentiality of information used to access your account. You should notify us if you believe that your account has been accessed without authorization.

11. Children's Privacy

DigiProfilo is intended for users who are legally permitted to use online services. We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal requirements.

Any updated version will be posted on this page with a revised "Last updated" date.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, your personal data, or wish to exercise your privacy rights, please contact our privacy desk:

14. Grievance Redressal Officer

In accordance with the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the details of the designated Grievance Officer are provided below: